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Studio Policies
Payments
All payments must be prepaid through our website software before attending your class/session.
All clients authorize Transformation to keep a credit card on file in order to be charged for unpaid sessions.
All packages expire 3 months from date of purchase, unless otherwise specified any unused sessions are forfeited upon expiration.
All packages are priced individually (per-person) they are non-refundable and nontransferable.
All sales are final.
Cancellations
Notice of cancellation given less than 12 hours in advance for group classes will result in full charge.
Notice of cancellation given less than 24 hours in advance of any private/duet will result in a full charge.
Missing a session or class without notice of cancellation, a “no-show”, will result in a full charge for that session.
Availability, schedule and prices are subject to change without notice.
Transformation reserves the right to cancel any group class that has only one person signed in. Clients will be notified by email.
Studio Etiquette
No Shoes Studio - please remove shoes upon entry.
Grippy socks required for hygiene and safety. If you forget or do not have grippy socks, they are available for purchase.
Please silence cell phones when entering the studio.
Please wait in the lobby until current sessions are finished.